Terms of service

OVERVIEW
This website is operated by SOWEL llc. Throughout the site, the terms “we”, “us” and “our” refer to SOWEL llc. SOWEL llc offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Shipping Rates

We are currently shipping worldwide. All shipment pricing is based upon weight. 

Order Processing

Please allow 1 day to process all orders. Once your order is shipped you will receive a tracking number via email. Please allow 2-5 business days to arrive once shipped* We are not responsible for any lost, stolen, or undelivered packages. If your package is marked as delivered but you have not received it, please open an investigation with the carrier. We will not replace any packages. If you have any questions regarding your order email info@sowel.us.

*Due to the spread of COVID-19, some orders may be delayed for reasons beyond our control.

Return Policy

All sales are final. No refunds or exchanges. If you were sent the wrong item or if the product is defective, please contact us via email within 7 days of receiving your order.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

 

How we Use SMS